FAQ

How do I keep my SplitFast Gate from detecting other athletes?

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On a busy track, there is a possibility that another athlete will be detected by your Gate’s motion sensor during a Trial. SplitFast has a Proximity filter that can help prevent this from happening.

The Gate Proximity Setting uses the Bluetooth signal between your iPhone and the Gate to determine how close you are to the Gate. When the Gate senses motion it will send a message to your SplitFast iPhone App. If your iPhone is further away than your Proximity setting, it will ignore the motion event message from the Gate. Once it is within range the proximity filter will allow a motion event to be registered.

The settings are in meters of distance from the Gate, but due to different outdoor environments, these settings are approximate. You should experiment with different settings to find a distance that reliably measures a motion event when you are close to the Gate.

How do I set the Proximity filter on my SplitFast App?

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The recommended way to do this is to Set the Gate to Split or Finish mode and set your SplitFast App to Race training Mode. Place your iPhone a distance away from the Gate that you would like to use as the detection boundary. Then start a Trial and walk through the Gate. Do this with different Proximity Settings until you can walk through the gate undetected (the trial will not record your gate event). Then place your phone close to the Gate and run another trial to make sure the iPhone does detect the gate event.

How do I stop my SplitFast App from detecting other Athlete’s Gates?

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On tracks where there are multiple athletes using SplitFast Apps with their own Gates, it’s possible to hide the other Gates, so you will only detect and receive motion events from your own Gates. SplitFast has a Bluetooth Group ID setting that you can use to create a private SplitFast network that will hide Gates being used by other athletes.

To create a Private group, connect with each Gate and set the Gate Bluetooth Group ID to a value between 1 and 250. Once all the Gates are set to the same ID, change the iPhone Trial Settings to the same Bluetooth Group ID as the Gates. Your iPhone will no longer detect any Gates that are not set to your private group.

Note that if the Bluetooth Group ID on your iPhone is set to 0 in the Trial Setup page on the SplitFast App you will detect all Gates in range regardless of their Group ID setting.

How do I stop someone with a SplitFast App from changing the configuration of my Gates?

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This SplitFast App is freely available to download from the App Store, so anyone with the App can potentially find and connect to your Gates. To keep your gates secure, you can set your own 6 digit PIN code. When an iPhone attempts to connect with a gate, the Gate requests a PIN code. If the PIN provided by the iPhone is not correct, the Gate will not allow the iPhone to connect. Note that the first time you connect successfully, the PIN code will be saved and used automatically by your iPhone App in the future.

How do I configure the Start Gate in a Flying Start trial?

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Flying Start mode uses a start gate, a finish gate and optional split gates. This training mode can measure your top speed and acceleration between gates. Since you are already moving at a certain speed when you break the start gate, you need to set the distance of the start gate, so you know how far you travelled before reaching it, and the distances covered for the complete trial. In Flying start, your results will show the Start event with a time of 0.00 seconds and the distance that the Start gate is set on the track. Next you will see any Split Gates and finally the Finish gate.

Why do I not receive a Reaction Time result when I use Motion Start?

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In Race mode, you can select the start method you would like to use. Either Starting Gun or Motion Start. In Starting Gun mode, SplitFast will measure the time delay between when the Gun fires, and when you leave the blocks, this is your reaction time. In Motion Start mode, you decide when you want to begin running, so the system begins timing as soon as you leave the blocks. Both methods can give you different information about your performance. Starting Gun is good to simulate actual race conditions, and Motion Start provides consistent repeatable conditions to compare your performance over multiple trials.

What do the values in the Results list mean?

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When you view your results in the Results Page in the App or in an exported results file, the values shown will depend on the type of trial and starting mode used.

Each Trial will have a heading row that shows the Date and Time the trial was run, the Trial ID number (for example T23) and the Training mode of the Trial: Race, Lap, Flying-Start or Shuttle.

Tap the “>” symbol on the left of each row to see all result components for the Trial. You will then see the method used to start the trial and then any result times. For example in Race mode, you will see either Motion Start or Starting Gun. In starting gun mode you will see a reaction time then any split times and a finish time. Motion start has no reaction time, but will have a Finish time and split times if you were using additional split gates.

How do I analyze my results in an external application?

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You can select any of your Trial results and send them to a coach or training partner, and also export then to an external application like Excel.

In the Results page of the App, tap the check mark on the right side of the results you would like to Export. Tap the Share button at the bottom of the page and enter one or more email addresses that you would like to receive your results file. The App will send the results as a .CSV format file which can be opened in a spreadsheet program like Excel.

Once the results file is opened in Excel, you can view and perform calculations on the results. Note that the Result column is in a time stamp format of HH:MM:SS.00 which will give you a detailed time result of Hours:Minutes:Seconds.Hundredths.
By default, Excel will round the seconds value to whole seconds and tenths of seconds. To display hundredths of seconds, do the following:

1.    Open the .CSV file in Excel
2.    Highlight the values in the Result column
3.    Right click one of the highlighted cells and select Format Cells
4.    Select “Number” and “Custom” and enter the format Type: hh:mm:ss.00

You will now see the full resolution of your results. If your results are less than 1 hour or even less than 1 minute, you can hide these values by changing the Type format string to either: mm:ss.00 to hide the hours or ss.00 to show only seconds and hundredths. Note that even though some time fields can be hidden, their values will still be used in any calculations.

Your privacy is important to us. It is SplitFast Pty Ltd's policy to respect your privacy regarding any information we may collect from you through our app, SplitFast. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our app will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 16 June 2020.

1. Terms
By accessing our app, SplitFast, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing SplitFast. The materials contained in SplitFast are protected by applicable copyright and trademark law.

2. Use License
a. Permission is granted to temporarily download one copy of SplitFast per device for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
      i. modify or copy the materials;
      ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
      iii. attempt to decompile or reverse engineer any software contained in SplitFast;
      iv. remove any copyright or other proprietary notations from the materials; or
      v. transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Splitfast Pty Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
a. The materials within SplitFast are provided on an 'as is' basis. Splitfast Pty Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b. Further, Splitfast Pty Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to SplitFast.

4. Limitations
In no event shall Splitfast Pty Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use SplitFast, even if Splitfast Pty Ltd or a Splitfast Pty Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing in SplitFast could include technical, typographical, or photographic errors. Splitfast Pty Ltd does not warrant that any of the materials on SplitFast are accurate, complete or current. Splitfast Pty Ltd may make changes to the materials contained in SplitFast at any time without notice. However Splitfast Pty Ltd does not make any commitment to update the materials.

6. Links
Splitfast Pty Ltd has not reviewed all of the sites linked to its app and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Splitfast Pty Ltd of the site. Use of any such linked website is at the user's own risk.

7. Modifications
Splitfast Pty Ltd may revise these terms of service for its app at any time without notice. By using SplitFast you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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