SplitFast Field Events App
Privacy Policy

General

Splitfast Pty Ltd ACN 627 997 022 and its related entities (referred to in this document as 'we', 'us' or 'our') recognises that your privacy is very important and we are committed to protecting the personal information we collect from you. The Privacy Act 1988 (Cth) ('Privacy Act'), and the Australian Privacy Principles ('APP') govern the way in which we manage your personal information and this policy sets out how we collect, use, disclose and otherwise manage personal information about you, if required.

This Privacy Policy applies specifically to the SplitFast Field Events mobile application (the 'Application'). By using the Application, you consent to this Privacy Policy.

Types of Information Collected

We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services or products you are seeking. This can include your name, date of birth, contact details (including address, email address, phone number), and information about how you use our products and services.

For the Application specifically:

• Athlete information including names, ages, and performance data
• Event results (heights, distances, attempts, and placings) for field events such as high jump, long jump, triple jump, shot put, discus, and javelin
• Meet and training session details (name, date, venue) entered by the user

Payment Information: SplitFast does not collect or store credit card, bank account, or other payment details for in-app purchases. All payment processing is handled directly by Apple or Google through their respective app stores. See the "Subscription Data" section below for more information.

This is not an exhaustive list. We may need to collect additional information about you from time to time to provide products or services to you.

You might also need to provide us with personal information about other individuals (e.g. athletes you are coaching or recording results for). If so, we rely on you to inform those individuals that you are providing their personal information to us and to advise them about this policy.

Purpose of Collection

The type of personal information that we collect and hold about you depends on your interaction with us. Generally, we will collect, use and hold your personal information for the purposes of:

• Providing products or services to you or someone else you know
• Recording and managing field event results (heights and distances) and meet data
• Enabling app functionality and user experience improvements
• Providing customer support and technical assistance
• Managing subscription entitlements and verifying purchase state
• Complying with legal obligations
• Improving the Application and developing new features

Method of Collection

Personal information will generally be collected directly from you through your use of the Application and may be collected by email. We may also collect information other than directly from you where it is unreasonable or impractical to not do so, for example:

• From third parties such as our related entities, business partners, or your representatives
• From publicly available sources of information
• From our records of how you use our services
• From the third parties we list in the section of this policy with the heading 'Use and disclosure'

We will usually notify you in advance when we indirectly collect information, or where that is not possible, as soon as reasonably practicable after the information has been collected.

If you choose not to provide certain information about you, we may not be able to provide you with the products or services you require, or the level of service on which we pride ourselves.

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the products or services you, or they, are seeking.

Mobile Application Permissions

The Application may request access to certain device features and information:

• Storage Access: To save and retrieve locally stored data including athlete information, event results, and meet data
• Network Access: For app updates, subscription verification, and optional cloud synchronization features

You can control these permissions through your device settings at any time. Revoking permissions may limit certain app functionality but will not prevent basic app operation.

Subscription Data

When you purchase an in-app subscription, payment is processed entirely by Apple or Google. SplitFast does not see, store, or have access to your payment details — your credit card information stays with the platform.

To manage subscription state across reinstalls and devices, we use RevenueCat (https://www.revenuecat.com/), a subscription analytics and entitlement service. The following non-personally-identifying data is sent to and stored by RevenueCat:

• A randomly generated identifier ("App User ID") created on first launch of the Application on each device. This is a UUID — it is not derived from your Apple ID, Google account, or any personal information.
• The product identifiers of any subscriptions you purchase (e.g. "splitfast_local_individual_annual")
• Apple's or Google's signed transaction receipt, which RevenueCat uses to verify your subscription is active
• Subscription state events (start, renewal, cancellation, expiration)

RevenueCat's privacy policy is available at https://www.revenuecat.com/privacy. Their data processing complies with GDPR, CCPA, and other applicable privacy regulations.

We do not transmit, store, or share any personal information about you, your athletes, or your event data with RevenueCat or any other third party as part of subscription processing.

Third Parties

The Application uses the following third-party services:

• Apple App Store / Google Play Store: Payment processing and subscription management for in-app purchases. Their privacy practices apply to payment data.
• RevenueCat: Subscription state verification and analytics (see "Subscription Data" above).

These services may collect limited technical information about your device and app usage. We ensure that any third-party services we use comply with applicable privacy laws and our privacy standards.

Use and Disclosure

Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above) or for purposes which are directly related to one or more of our functions and activities. We may disclose personal information about you to:

• Third party product or service providers, where required by law
• Our related entities and business partners for the purposes outlined in this policy
• Law enforcement agencies or government bodies where required by law
• Professional advisors including lawyers, accountants, and auditors

We are not likely to disclose your personal information overseas, except as permitted by the Privacy Act, unless we otherwise advise you in writing.

How We Use Your Information for Direct Marketing

We may also use your information so that we, our related entities, and other business partners can promote and market products, services and special offers that we think will be of interest to you (which may include products, services and offers provided by a third party). This marketing may be carried out in a variety of ways (including by email, SMS/MMS, or social media) and may continue after you cease acquiring any products or services from us until you opt-out by contacting us using the contact details set out in the Contact section of this policy.

How We Hold Your Personal Information

The security of your personal information is of paramount importance to us. We store your personal information in different ways, including in paper and in electronic form.

Local Device Storage: Data stored locally on your device through the Application is protected by your device's security measures. We recommend using device lock screens, encryption, and other security features provided by your device manufacturer.

Data Transmission: When the Application communicates with SplitFast's servers (e.g. to sync with the SplitFast Portal) or with our third-party service providers (such as RevenueCat for subscription verification), data is sent over HTTPS using TLS encryption, in line with iOS's App Transport Security and Android's network security defaults.

File Exports: The Application can export athlete lists and event results as plain-text CSV files. These files are saved unencrypted to your device and shared through your device's standard share mechanisms (email, AirDrop, cloud storage, etc.). The security of the file once it leaves the Application depends on the channel you choose to share it through. We recommend using secure channels (e.g. encrypted email, password-protected sharing) if you are exporting sensitive data such as identifiable information about minors.

We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, interference, unauthorised access, modification or disclosure.

If we no longer need your personal information for the purposes for which it was collected or for purposes which are directly related to one or more of our functions and activities, we will take reasonable steps to securely destroy it or permanently remove all identifying features from that information. This obligation is subject to any legal requirement or Court order to retain the information.

Data Export and Deletion

This section describes how users of the SplitFast Field Events Application can request deletion of their data, what data is deleted in response to such a request, and what data may be retained.

Data we handle and how to delete it

Local mode data (athletes, meets, results stored on your device)

• Use the delete controls within the Application to remove individual athletes, meets, or results.
• Export your data first if you wish to keep a copy — the Application provides CSV export of athletes and results.
• Uninstall the Application to permanently remove all locally stored data immediately and unrecoverably.

Portal mode data (athletes, meets, results synced to the SplitFast Portal)

• Portal data is owned by your club, not by individual users. To delete athlete, meet, or results data, contact your club administrator, who can delete the data via the SplitFast Portal admin interface.
• To remove your personal portal account access, contact your club administrator or email legal@splitfast.com.

Subscription data (App User ID and transaction history held by RevenueCat)

SplitFast is the data controller for the App User ID and subscription records held by RevenueCat on our behalf; RevenueCat is the data processor. End users wishing to delete this data must contact SplitFast, who will forward the request to RevenueCat.

• Email legal@splitfast.com with the subject “Data Deletion Request — SplitFast Field Events”.
• Include the device(s) you would like deleted (for example, the approximate date you first installed the Application, or the App User ID if known).
• We will acknowledge your request and forward it to RevenueCat. Per RevenueCat's stated policy, they respond to deletion requests from data controllers within a reasonable timeframe (see RevenueCat's Privacy Policy).
• The App User ID is anonymous and is not linked to your personal identity — deletion removes the anonymous record on RevenueCat's servers.

What is deleted vs. what may be retained

Deleted on request or action:

• Local mode data — deleted immediately on in-app delete action or app uninstall.
• Portal mode data — deleted by your club administrator via the SplitFast Portal.
• RevenueCat App User ID and subscription records — deleted by RevenueCat following our forwarded request, within a reasonable timeframe per their stated policy.

May be retained for legal or operational reasons:

• Transactional and financial records held by Apple or Google (proof of payment, refund records, tax records) — retained by those companies for as long as required by applicable tax and consumer protection law. SplitFast does not control or have direct access to this data.
• Business records SplitFast is required to retain under Australian tax and accounting law — retained for 7 years from the relevant transaction.
• Anonymised, aggregated analytics that cannot be linked back to a specific user or device — retained indefinitely.

If you have any questions about data deletion or want to verify the status of a deletion request, contact us at legal@splitfast.com.

Data Breach Notification

We accept our obligation to keep personal information safe. Should personal data systems be breached or data is misused or lost, then we will take all reasonable and practicable means to contact individuals whose personal information is involved. We will advise such individuals of the extent of the data breach (if known) and advise individuals of the most appropriate means of regaining control of their personal information. If appropriate, we will also report any eligible data breach to the Office of the Australian Information Commissioner in accordance with the Privacy Act.

How You Can Access Your Personal Information

You may access the personal information we hold about you, upon making a written request. We will respond to your request within a reasonable period. We take all reasonable steps to ensure that the personal information we hold, use and disclose is accurate, complete and up to date.

For locally stored data: You can access all data stored locally on your device directly through the Application at any time.

We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will give you a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons).

If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.

If we refuse to correct your personal information, we will give you a written notice that sets out our reasons for our refusal (unless it would be unreasonable to provide those reasons), including details of the mechanisms available to you to make a complaint.

If you wish to access any of your personal information that we hold or would like to correct any errors in that information, please contact us using the contact details set out in the Contact section of this policy, so that we can consider and respond to your request. We may apply an administrative charge for providing access to your personal information in response to a request.

Transfer of Personal Information

If you are located outside of Australia, you acknowledge and understand that your personal information will be transferred, processed and stored in Australia in accordance with this privacy policy.

When we disclose personal information in accordance with this privacy policy, it may be accessed from, transferred to, and/or stored outside the country in which you are located. The privacy laws in that country may be of a lower standard than those in your own country. We will use our best endeavours to safeguard your personal information in accordance with this privacy policy.

Children's Privacy

The Application is intended for use by coaches, club officials, teachers, and other adults managing athletic events. The Application is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child under 13 has provided personal information to us, please contact us at legal@splitfast.com and we will take steps to delete that information.

Users aged 13 to 17 should review this Privacy Policy with a parent or guardian and obtain their consent before using the Application.

Coaches, club officials and teachers using the Application to record performance data of athletes who are minors should ensure they have appropriate consent from the athletes' parents or guardians before entering identifying information into the Application.

Complaints

You may use the contact details below to notify us of any privacy complaint you have against us, including if you think that we have failed to comply with the APP or any binding APP code that has been registered under the Privacy Act. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe for when we will respond to your complaint. We will take reasonable steps to investigate the complaint and respond to you.

If you are unhappy with the way that we handle your complaint you may make your complaint to the Office of the Australian Information Commissioner ('OAIC') or, if you are located outside of Australia, the body responsible for administering the privacy laws in your country. The details of the OAIC are as follows:

Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints

Changes to Our Privacy and Information Handling Practices

This privacy policy is subject to change at any time. Please check our privacy policy on our Site regularly for any changes. We will notify users of the Application of significant changes through app updates or notifications where practical.

More Information

For more information about privacy in general, you can visit the OAIC website at www.oaic.gov.au.